No problem too small

You may have something that will only take us 5 minutes to fix, such as configuring an email account for you, or explaining how to do a mailmerge in Word (OK, that one may take more than 5 minutes unless you're pretty familiar with computers).  That sort of problem is perfect for fixing remotely. We can access your computer from our office, and you only get a bill for 5 minutes' work plus a £5 connection charge.  See our Remote support page for more.